Saving in Photoshop - technical mistery

audrey dowling

Hi everybody,
I have a technical question for you
I have been asked by my agent to do a promotional image for their social websites. They gave me 3 photoshop files, with different sizes and a few differences in the layout but the technical specifics are the same.
I did my image on one of them and then dragged the layers on the other 2 to adapt to the different sizes.
So I didn't change anything about the files and I saved them all in the same way. For the background colour, I used the handpicking tool, I even checked the reference of the colour so it would be the same on the 3 files... everything looked perfect.
And bingo! when I saved the 3 files as jpeg files, one of them (the one I drew the illustration on) has a slightly different background colour to the other 2. This is a case on any screen and softwares I looked them on
Has this issue ever happened to you? Any idea how to fix it?

Laurel Aylesworth

@audrey-dowling What was the color space of the original files? If it was CMYK you're going to see a dramatic color shift if you save it as a JPEG, which is meant for RGB color space.

audrey dowling

no @laurel-aylesworth , they were all created specifically for internet use so they are all in RGB

Laurel Aylesworth

Huh. Did you try flattening all the layers and then saving for the web?

TessaW

Ugh, sorry you're going through this. Check out this link, the first answer. Maybe this is the problem?

https://superuser.com/questions/143521/how-do-i-make-sure-my-color-stays-the-same-in-my-different-psd-files

Chip Valecek

@audrey-dowling are you using the export > Save for Web? I usually do not have issues with colors when I go that route. It also compresses the files nicely. The other you can check is your color profile under edit > color management. there are some settings in there that might help.

audrey dowling

@tessw it worked!
it's really weird as all documents show the same color profile under edit ->color settings but they're actually different
very good to know for next time

lmrush

Another example of why I love this SVS community, I have saved that link, thanks everyone, I am happy you fixed it @audrey-dowling