Taking classes, but no billing or order history. Also, certificates?

[APHOTICMOTH]

Anyone else having this issue? I'm enrolled,. This is month 2 of billing, but it doesn't show that on my dashboard.

What is the certificates tab for? I've finished 7 classes, no certificates in my dash. I have gotten simple e-mails saying that I completed a course though.

[ShannonBiondi]

I checked in my certificate tab and I have two. I've finished a lot more courses than that but maybe because they only just recently refurbished the site there are some minor glitches? I think it was only upgraded on Thursday so it may take some time for them to fix everything. You could always flag it to Lisa?

[APHOTICMOTH]

Thanks for your input. I'm hoping things will smooth out.

@LisaF ?

[LisaF]

@CLCanadyArts Hi there! The billing issue happens when you use Paypal to pay for the subscription. If you need to cancel, you can just email support@svslearn.com for help:smiling_face_with_open_mouth_smiling_eyes:

As for the certificates, there's just a few classes that have them now, but we will be rolling this out for all the classes soon!

[APHOTICMOTH]

@LisaF Nice! Thank you for the info.