Will Terry's New Book -Need some clarification!


  • SVS OG

    Hi Heather, yes, I was a bit confused myself, but after going through the process, here's what I know from my own personal experience:

    This Response Needed prompt is, indeed, to pay for the shipping cost. Don't add another book to your shopping cart unless you want another copy. You'll see when you check out that the cost for the book itself has been credited to you since you already paid, and you will only be charged for shipping.

    You also have the option of switching your pledge amount or level. Pledge options include soft cover, hard cover or e-book. To switch, in the first window of this confirmation process, you'll see at the top "Your Pledge Level" and a link below. Here's a screenshot. You'll see that just now I switched my pledge level from $29 (soft cover book) to $19 (e-book). Screen Shot 2020-10-01 at 11.22.18 AM.png

    Switching levels left me with a $10 credit. I probably could have gotten that money credited back to my credit card, but then there's an add-on for an audiobook version for $10. So I went ahead and got that as well because sometimes I feel like looking at the words, and sometimes, I like multi-tasking with audiobooks. Both versions of his book, audio and e-book, added up to the cost of my original soft cover book pledge. So no further monies were exchanged. And I just have to wait for my purchases to arrive in my Inbox, I suppose.

    Moreover, I received an emailed receipt confirming my pledges, and also letting me know that I can still make changes to my order up until the book is ready to be printed. There was no indication of that timeline, however.

    Hope that helps.



  • I think everything has already been answered. I'm sorry I didn't see this sooner but I've been in meetings all day. Yes, we are now sending out surveys from backerkit to collect add ons, shipping info, and shipping costs. I know that for some backers who have not experienced the separation between product purchase costs and shipping costs it's unexpected.



  • @Heather-Boyd @Johanna-Kim @danielerossi When did you receive this email? I backed the soft cover but haven't yet received the email you are all mentioning, yikes! 😬 (I've checked spam folder, etc).

    Would you all mind letting me know when it came? Thanks!
    Josh


  • SVS OG

    @JoshuaDages I got my email September 30. Maybe if you sign into you account on Kickstarter, you'll see more info related to your order?



  • @Johanna-Kim Okay thanks! Yeah, I checked kickstarter too, but there's nothing there after Will's last update (8/28/20). Maybe the email is coming in waves. Thanks anyway!



  • @theprairiefox I did it but yeah I was pretty sure I had already paid for shipping. That and shipping seems to come to the same cost as the book itself. I couldn't do a digital copy for my head/eye strain I needed to buy the hardcopy.


  • Pro

    Will has just posted an update on Kickstarter about this! He's working with BackerKit and says they are sending the surveys in batches and it will take a few weeks to complete the whole process. I just got my survey this morning! I'm at the ebook pledge and just had to click ok to everything - no prompt to enter my address or card number at all 🙂


  • Pro

    @Heather-Boyd If the strain is the problem, they also now have the audiobook option for $10! That's a really good price for an audiobook actually and you wouldn't need to pay for shipping 🙂



  • @NessIllustration I have already paid, thanks. I did see that option but I like the images as well as the information. I read a little at a time. I like books even if they cost me more. Thank you anyways,


  • Pro

    @Heather-Boyd Technically you haven't - we have pledged but the money hasn't yet been taken out from our cards! But I hear you about books, especially one like this is bound to have lots of great images to look at!



  • @NessIllustration I paid for the book portion I guess already, it's on my bank statement. I had to pay my visa bill a while back for it.


  • Pro

    @Heather-Boyd Ah, I wonder if it's different from person to person. For me it Kickstarter appeared on my credit card, but the amount was $0



  • @JoshuaDages Mine arrived on October 1 but this was only a notice saying an email from backlit will be arriving over the next couple of weeks.



  • @danielerossi Thanks! I ended up receiving it the next day. Guess I wasn't patient enough, haha. Thanks again!


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